Shipping policy
Shipping Policy
At LyfeBox, our goal is to ensure your orders are delivered promptly, securely, and with care. Please read our shipping policy below to understand how we handle order processing and delivery.
Order Processing Time
Once your order is placed and payment is confirmed, we begin processing your order within 1–2 business days. During this time, our team verifies item availability and prepares your package for shipment.
Shipping Time & Method
After processing, your order will be shipped using one of our trusted carrier partners. Standard shipping typically takes 3–6 business days to arrive, depending on your location and local delivery conditions.
Note: Shipping time begins after the processing period.
Tracking Your Order
As soon as your order is shipped, a tracking number will be emailed to you or made available in your customer account. Please allow up to 48 hours for tracking information to update in the carrier’s system.
Shipping Address
Please ensure your shipping address is entered completely and accurately at checkout. We are not responsible for delays or undeliverable packages caused by incorrect or incomplete address information.
Lost or Undelivered Packages
If your order does not arrive within the expected time frame, or if your package appears lost in transit, please contact us immediately. We will coordinate with the carrier to locate your package and offer a suitable resolution—whether that be a replacement or a refund.
If you have any questions or need assistance regarding your shipment, feel free to contact our support team. We appreciate your trust in LyfeBox and are committed to providing you with a smooth and reliable delivery experience.